Frequently Asked Questions

Q: I am not experienced with computers. Can someone show me how to order online with FPO?

A: Yes, simply make an appointment as shown in the ‘Showroom’ page, and we will take you through ‘step by step’ how easy it is to order online

 

Q: How do I know the information I give is kept confidential.

A: The FPO site is fully secure and all information is kept strictly private. Please view our ‘Privacy Policy’ in our ‘Terms and Conditions’ at the bottom of the web-site.

 

Q: Your Products and Pricing look great, but how do I know I am getting a quality product.

A: Simply make an appointment and test all the products you are interested in. Take samples away with you if you need to do further testing.

 

Q: I have an account with my current supplier. What are the benefits of ordering on-line?

A: There are numerous. Apart from the convenience of ordering online anytime of the day 7 days a week, you will save money ordering online. Compare pricing against your current supplier on ‘Like for Like’ products and give us your feedback.

 

Q: I order the same products every-time. Do I have to re-enter my order.

A: No, simply view your ‘Last Order’ when you Login and either process it again or make some slight changes. It is that easy.