Frequently Asked Questions


Q: I have an account with my current supplier. What are the benefits of ordering on-line?

A: There are numerous. Apart from the convenience of ordering online anytime of the day 7 days a week, you have all your order history saved which you can view at any time and you will save money ordering online. Compare pricing against your current supplier on ‘Like for Like’ products and give us your feedback.


Q: How do I know the information I give is kept confidential.

A: The FPO site is fully secure and all information is kept strictly private. Please view our ‘Privacy Policy’ in our ‘Terms and Conditions’ at the bottom of the web-site.


Q: I order the same products every-time. Do I have to re-enter my order.

A: No, simply view your ‘Purchase History’ when you Login and click 're-order' to either duplicate it again or make some slight changes. It is that easy.